Time to have a look at our terms and conditions
Our company has carefully formulated detailed terms and conditions to make our customers understand about ordering and shipping policies. We want you to have a gratifying experience with our website and have knowledge about the policies and conditions of our company before being associated with it through membership or simply signing up.
We want our customers to understand the complexities and therefore follow the instructions to avoid any discrepancies. If you are found violating any of the terms and conditions then the company holds the right to cease your activities through deleting your account and other files.
Your product is dispatched as soon as we receive confirmation and payment for the order. The usual shipping time period is around 21-25 days however, few orders may take longer. For exact timing of your order, you are requested to call the company to confirm.
Once your order is shipped, it becomes the responsibility of the courier services company. We are not liable for any delays that are made by the shipping company and therefore we will not make any refund, return or replacement of the product.
For the convenience of our customers we have free shipping option within Pakistan. However, a standard shipping cost is charged for international deliveries.
You are advised to give a correct mailing address for quick and easy delivery of your order. The courier company shall make two attempts to deliver the product at customer’s doorstep. If the address is not correct then the customer has to re-pay to deliver the product at the correct address. The simple reason being that we have to re-ship the order that will be charged again for the new given address. In any such case, the company shall not accept cancellation of order or refund.
Shipment details will be sent to the customer via email so as to track the parcel’s status.
Taxes and duties, if applicable, will be charged by the customer.
Once the product is sold the company shall not entertain any refund, return, exchange or order cancellation if the product is custom-made or the size is wrongfully given by the customer. However, there can be a return or exchange of the product if it is the wrong product delivered by mistake or the product contains any serious shortcoming. In any such case the customer is requested to return the product unused immediately. The company shall not pay for shipping cost and will not accept return of a used product.
No order will be cancelled after 24 hours of placing the order. In case the item is out of stock, the customer can choose another or ask for a refund under 24 hours of ordering.
The pictures of the products may slightly vary from the original product due to the photographic effect. The customer shall choose from the appropriate size chart given on the website. If a different size is needed then the exact measurements should be communicated when placing the order.